SYNTHETIC DEMO DATA
Sterling Corporate Services PLT
Kuala Lumpur · Oct 2026 period
Docs received · Oct
87%
191 of 220 expected items
Outstanding items
29
across 8 clients
Auto-chases sent
54
WhatsApp + email, this month
Reply within 48h
68%

Clients blocking work right now

ClientBlockingDays waitingStaff on itStatus
Warisan Food IndustriesBank statements (Aug–Sep)11NurulOverdue
Techtronix Sdn BhdPurchase invoices7FaridOverdue
Puncak LogisticsPayroll listing (Sep)3NurulChased
Klasik Furniture Sdn BhdSST-02 supporting docs2MeiChased

Today's automatic chases

  • WhatsApp reminder → Techtronix 09:00
  • Email follow-up (2nd) → Warisan Food 09:00
  • WhatsApp reminder → Puncak Logistics 09:05
  • Received: 4 PDFs → Klasik Furniture 10:12
  • WhatsApp reminder → Sentoria Resorts 11:00
  • Received: payroll XLS → Bintang Retail 11:47

Where your fees were stuck last month

Work idle waiting on docsFees delayed
Without DocChase (Aug, by hand)62 staff-hoursRM 48,300 billed 3+ weeks late
With DocChase (Sep)23 staff-hoursRM 51,900 on normal cycle
ClientPeriodDocs owedReceivedLast chaseAuto-chase
Warisan Food IndustriesAug–Sep 2026Bank stmts, sales & purchase invoices2 / 5today 09:00 (2nd chase)
Techtronix Sdn BhdSep 2026Purchase invoices, bank stmt1 / 3today 09:00 (4th chase)
Puncak Logistics Sdn BhdSep 2026Payroll listing, EPF/PCB schedule1 / 3today 09:05 (1st chase)
Klasik Furniture Sdn BhdJul–Sep 2026SST-02 supporting invoices6 / 8yesterday
Sentoria Resorts Sdn BhdSep 2026Bank stmt, creditor listings2 / 4today 11:00
Bintang Retail GroupSep 2026Full monthly set9 / 9—Complete
Hepta Engineering Sdn BhdSep 2026Full monthly set7 / 7—Complete
Cahaya Medical SuppliesSep 2026Full monthly set6 / 6—Complete
Nusantara Marine Sdn BhdAug–Sep 2026Bank stmts, fixed asset register0 / 32 days ago (3rd chase)
Velox Digital Sdn BhdSep 2026Bank stmt, revenue report1 / 2today 09:05
Tropicana Properties PLTSep 2026Full monthly set8 / 8—Complete
Mitra Trading Sdn BhdSep 2026Stock listing, bank stmt1 / 2yesterday
Overdue · act now
SST-02 return · Sep period
Klasik Furniture Sdn Bhd
Due 30 Oct — 3 days late, penalty accruing
CP204 (7th instalment)
Techtronix Sdn Bhd
Due 30 Oct — payment not confirmed
Due within 14 days
Form E · employer return
All payroll clients (9)
Due 31 Jan prep — docs needed by 15 Dec
SST-02 return · Oct period
3 SST-registered clients
Due 30 Nov — 21 days left
EPF Month 9 payment
Puncak Logistics
Due 15 Nov — payroll listing still outstanding
On track
Audited FS · FY2025
Bintang Retail Group
Audit fieldwork starts 18 Nov — docs 92% in
Annual Return (SSM)
Hepta Engineering
Due Feb 2027 — on schedule
Form C · FY2025
Cahaya Medical Supplies
Due Jun 2027 — on schedule
CP204 (8th instalment)
6 companies
Due 15 Dec — reminders scheduled

What DocChase does with these

Watches every client's statutory calendarChases the missing INPUT documents early
Form E reminders start 45 days out, not 3
Escalates inside your firm
Partner alert at 7 days overdue, before the client is lost

Every automatic touch, last 7 days

WhenClientChannelTypeResult
Today 11:47Bintang RetailWhatsAppDocs received ✓payroll XLS filed
Today 09:05Puncak LogisticsWhatsAppChase 1 · templateread, no reply yet
Today 09:00TechtronixWhatsAppChase 4 · templateread, no reply yet
Today 09:00Warisan FoodEmailChase 2delivered
Yesterday 17:22Klasik FurnitureWhatsAppChase 2 · templatereplied "send tomorrow"
2 days agoNusantara MarineEmail + WhatsAppChase 3 · templateno response — partner alerted
2 days agoMitra TradingWhatsAppChase 2 · templatereplied "check tonight"
3 days agoVelox DigitalWhatsAppChase 1 · templatesent 1 of 2 docs
4 days agoSentoria ResortsEmailChase 1delivered

Escalation rules (live)

  • Chase 1 → Utility template, day 1 overdue
  • Chase 2 → email copy + template, day 3
  • Chase 3 → "work will be postponed" template, day 7
  • Partner alert → day 10, client flagged red
  • Any human reply → sequence stops instantly, staff notified, 24-hour window opens

What it costs (100-client firm)

DocChase fee (pilot rate)RM 1,500 / mo
WhatsApp Utility messages (~1,200/mo)≈ RM 50 / mo
Meta verification + template filingincluded
Setup & migrationone week, in pilot
TotalRM 1,550 / mo all-in

What it returns

Staff hours on chasing62h → 23h / mo
Fees billed on timeRM48.3k late → RM51.9k on cycle
Late-filing penalties (SST/CP204)RM2k–15k/yr risk → 0
One unblocked client month pays5–8× the fee

Why now (plain)

  • Meta's official WhatsApp Business API lets every verified business chase clients on WhatsApp legally, cheaply (RM0.06/message) and trackably. Doing it by hand burns staff hours on work a template does for RM0.06.
  • Pilot: one week setup, first month RM1,500, cancel anytime. If chasing hours don't drop by half, you don't continue.